Terms & Conditions

Welcome to Mixora. By accessing our website, browsing our products, or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

Products & Availability

We aim to provide accurate product images, descriptions, sizes, colors, and pricing. However, slight differences in color may occur due to lighting, photography, or individual screen settings.

All products are subject to availability. We reserve the right to update, modify, or discontinue products without prior notice.

Orders

Once an order is placed, customers are responsible for providing accurate contact, delivery, and order information.

Mixora reserves the right to cancel or decline an order in cases such as incorrect information, product unavailability, pricing errors, suspected fraudulent activity, or circumstances beyond our control.

Pricing & Payment

All prices displayed on our website are shown in Bangladeshi Taka (৳) unless otherwise stated.

Available payment methods will be displayed during checkout. Additional delivery or service charges, where applicable, will be clearly communicated before the order is confirmed.

Delivery

Delivery times may vary depending on the customer’s location, product availability, courier service, holidays, weather conditions, or other circumstances beyond our control.

Customers should provide a valid phone number and complete delivery address to avoid unnecessary delays.

Returns & Exchanges

Eligible products may be returned or exchanged according to our applicable return and exchange policy.

Products should generally remain unused, unworn, unwashed, and in their original condition with tags and packaging intact to qualify for a return or exchange.

Certain products or circumstances may not qualify for return or exchange.

Intellectual Property

All website content, including the Mixora name, logo, graphics, product photography, website design, text, and other creative materials, is owned by or licensed to Mixora unless otherwise stated.

Such materials may not be copied, reproduced, distributed, or commercially used without permission.

Changes to These Terms

Mixora may update these Terms & Conditions when necessary. Updated terms will become effective once published on this website.

Contact Us

If you have questions regarding these Terms & Conditions, please contact the Mixora customer support team.